A thrilling
entertainment
experience.
A thrilling
entertainment
experience.
At GiGO, enjoy the quintessential Japanese entertainment experience,
featuring everything from Japan’s pop culture and characters to its music and technology.
DISCOVER YOUR OWN WAY TO GIGO!
Browse plans by category
FRIENDS
A memorable day of friendly competition and laughter.
COUPLE
Make your quality time all the more special.
FAMILY
A day full of smiles that the whole family will enjoy.
OTAKU
A day of enjoying what you like the way you want.
Depending on the location and time of year,
you can discover a variety of prizes!
See the latest prizes
*Some examples of prizes that have been offered are shown above. Note that they may differ from the latest prizes offered. For the latest prizes offered, check GiGO’s website.
Follow these three easy steps
01
Insert coins or pay with a transportation IC card (such as Suica)!
02
Press the button and play!
03
Get a prize or a new high score!
Main payment methods
Cash
Welcome
Suica
Alipay
Note that only some locations support cashless payments and foreign currency exchange.
How to use
Bills aren’t accepted, so exchange them for coins!
Exchange foreign currency with Smart Exchange
List of currencies that can be exchanged for Japanese yen
USD
EUR
🇬🇧
GBP
🇨🇦
CAD
🇨🇳
CNY
🇹🇼
TWD
🇭🇰
HKD
🇰🇷
KRW
🇸🇬
SGD
🇦🇺
AUD
🇹🇭
THB
🇲🇾
MYR
🇮🇩
IDR
*Handling of the accepted currencies shown above differs depending on the money exchange machine.
*Money exchange machines that handle Canadian dollars are scheduled to be gradually installed.
*Automatic foreign money exchange machines exchange foreign currency for Japanese yen only.
*Coins cannot be exchanged.
Choose a GiGO location according to your travel destination
Akihabara
Recommended nearby locations
Shinjuku Kabukicho
Recommended nearby locations
Shibuya Scramble Crossing
Recommended nearby locations
Ikebukuro Sunshine City
Recommended nearby locations
Dotombori
Recommended nearby locations
Umeda
Recommended nearby locations
Gion and Kawaramachi
Recommended nearby locations
Sapporo's Odori/Susukino area
Recommended nearby locations
Fukuoka's Tenjin
Recommended nearby locations
Hiroshima's Kamiyacho/Hondori
Recommended nearby locations
Okinawa’s Kokusai Street
Recommended nearby locations
List of stores
WITH FREE WI-FI AND A CAFÉ,
IT’S GREAT FOR A QUICK BREAKYou can play games or relax during your trip, making GiGO the perfect place to stop by.
Only have 30 minutes to spare? Even if you’re short on time, there’s plenty of fun to be had.
EASY PAYMENT
Various payment methods are available in addition to cash. You can play without the hassle of exchanging money.
NEED A HELPING HAND?
ASK THE STAFF!If you can’t get a prize no matter how hard you try...
tell a staff member—they might even adjust its position for you!
FEEL FREE TO TAKE PHOTOS
AND VIDEOS INSIDE!The ability to take photos and videos inside is another thing that makes GiGO special.
Capture your memories in a video or photo and take them home with you along with your prizes!
*Be careful not to post photos or videos depicting other people on the internet or social media.
USABLE AT GiGO LOCATIONS!
Already Used
Inform a staff member before using the coupon.
Important Notes
*Can only be used at GiGO locations in Japan.
*Can be used with any crane game of your choice.
*Be sure to inform a staff member before using the coupon.
*Can only be used once per person.
*Cannot be exchanged for money or goods.
When inquiring with staff members, using Japanese like in the following phrases is recommended!
01.
When you want to call over a staff member
Sumimasen!（すみません！）
Meaning : Excuse me!
02.
When you run out of coins
Ryogae-ki wa doko desu ka?（両替機はどこですか？）
Meaning : Where is the money exchange machine?
03.
When you can't get the prize
Doko wo neraeba toremasuka? （どこを狙えば取れますか？）
Meaning : Where should I aim to get the prize?
04.
When you need to find a restroom
Toilet wa dokodesuka?（トイレはどこですか？）
Meaning : Where is the restroom?
JAPANESE AMUSEMENT ARCADE RULES
Here are some etiquette tips to ensure everyone has an enjoyable time at Japanese amusement arcades.
Show good manners and experience Japan’s amusement arcade culture for yourself!
️BEFORE ENJOYING
Entry is free of charge!
You can enjoy amusement arcades without paying any entry fees.
Play games with cash or electronic money
At Japanese amusement arcades, you normally have to insert coins directly into the game machines to play on them. You can use the money exchange machine in the facility to exchange bills for coins.
*Depending on the location and game machine, electronic money and credit cards may also be accepted. Available payment methods differ depending on the location.
There are age- and time-based entry restrictions
Children under the age of 16 may not enter at or after 6:00 PM. Children accompanied by a parent or guardian may enter up until 10:00 PM in certain cases. An ID may be required to verify your age.
*Restriction details differ depending on the prefecture.
WHEN ENJOYING
Be mindful when playing nonstop
You may play crane games back-to-back until you get a prize.
Other games have restrictions in place, such as requiring taking turns after a single play.
Refrain from playing these games nonstop and let the next person have their turn after you have had your chance to play.
Game machines are sometimes marked with information on any restrictions. If anything’s unclear, check with a staff member.
Do not engage in violent or aggressive behavior
Do not strike, kick, or otherwise roughly handle the game machines.
Be considerate when taking photos and videos
GiGO permits people to take photos and videos on its premises.
*Be sure to keep other customers out of your photos and videos.
Photography and filming may be prohibited depending on the amusement arcade.
When at an amusement arcade other than GiGO, check with a staff member before taking photos and videos.
Be careful when drinking alcohol or smoking
Drinking alcohol and smoking in amusement arcades may be allowed only in designated locations or outright prohibited. Check with a staff member for details.
OTHER ETIQUETTE TIPS
Your ability to get a prize from a crane game depends on your skill!
Japanese crane games are tests of skill.
Aim, have a go at it, and get a prize using your skills. The feeling of accomplishment when you succeed is something else!*If you’re having trouble, tell a staff member—they might even adjust a prize’s position for you.
*Acquired prizes cannot be exchanged for other prizes.
Photo sticker booths cannot be entered solely by men in some cases
Depending on the facility, there are cases where photo sticker booths cannot be used solely by men.
Medal game “medals” cannot be exchanged for cash
Medals can be obtained by inserting cash into the dispenser in the facility.
Acquired medals cannot be exchanged for prizes or cash.
Also, medals cannot be brought off the premises. Unused medals can be deposited or returned.
